Bureau
Circulation and subscriptions
Orders, renewals, payments, customer service, gone-aways and mailing files, run by people who've done it for decades.
Bureau services
Bureau services from people who've done it for decades
Hand us the day-to-day of subscriptions, circulation and audits. Our UK team has run bureaux for some of the biggest names in publishing, and we use our own software to do it.
Trusted by publishers including
What we do
Pick what you need. We'll do it properly.
Some publishers hand us everything. Others keep the customer service in-house and ask us for the audit work. Either is fine.
Bureau
ABC and BPA audits
Clean data, accurate circulation figures and the evidence behind them, ready for your ABC or BPA auditor.
Bureau
Digital editions
Page-turning digital editions from your print PDFs, hosted, shareable and linked to your subscriptions.
When a bureau makes sense
Three good reasons to hand it over
Your team is stretched
Renewals, address changes, gone-aways and fulfilment files eat time. Outsourcing them frees your people for the work only they can do.
An audit is coming
ABC and BPA audits need clean data and a clear trail. We prepare both, and we know what auditors look for because we've sat through plenty.
You need experience, not another hire
Hiring a senior circulation manager is slow and expensive. Our team brings decades of it from day one.
When we joined Adept, the team worked hard to transfer all our data, making sure a smooth transition took place. What is also good is that they are forthcoming with new ideas to help our business grow. That's really important in B2B media, and appreciated.
Our own software underneath
A bureau that builds its own tools
We run bureau work on Avio and Adeptis, which our in-house UK team builds. If a client needs a new report or a different renewal rule, we don't raise a ticket with a supplier. We change it.
And if you'd rather run the software yourself one day, your data is already there.
