Blog

Notes on subscriptions, circulation and publishing data

Practical stuff from people who do this for a living. Mostly written by Rob Sherwood.

· 6 min read

Renting Your Reader List to Advertisers

Three ways to let advertisers reach your readers (counts, sponsored mailings and list rental), what the ICO expects for each, and the records to keep.

· 6 min read

What to Put in a Month-End Subscriptions Pack

The reports a publisher's finance team needs from subscriptions each month, the checks that make the figures trustworthy, and how long to keep each run.

· 6 min read

PAF and Address Cleansing for Publishers

What PAF is, what Royal Mail expects from bulk mailers on address accuracy, and how to keep a subscriber file's addresses clean from entry to mailing file.

· 6 min read

Handling a Subject Access Request as a Publisher

A practical guide to subject access requests for publishers: recognising one, the deadline, searching subscriber and circulation data, what to send and handling complaints.

· 6 min read

VAT on Print, Digital and Bundled Subscriptions

Print and most digital editions are zero-rated, but bundles, events, video and overseas readers make it messier. What HMRC's guidance says and how to keep it straight.

· 6 min read

Why One Reader Ends Up as Four Records

How one reader turns into four records, why that matters for ABC or AAM audits, data rights and the 2027 subscription rules, and how to fix it step by step.

· 6 min read

Corporate Licences: Pricing, Seats and Usage

How to price corporate and multi-user licences, keep track of who has a seat, show the client what they're getting and treat the renewal as the big moment it is.

· 6 min read

Running a Subscription Price Rise

A practical guide to putting up subscription prices: segmenting the file, giving notice, Direct Debit payers and what the 2027 rules say about increases.

· 6 min read

Direct Debit for Subscription Publishers

How Direct Debit works for magazine and B2B subscriptions, what the scheme rules ask of you, and how to stop failed collections turning into lapsed readers.

· 6 min read

How to Measure Renewal Rates Properly

A practical guide to working out renewal rates that mean something: the right denominator, a fixed measuring point, and the splits that show what's really going on.

· 6 min read

Request Recency in Controlled Circulation

What ABC's five-year request rule means in practice, why the date matters as much as the request, and a routine for keeping a controlled file in date.

· 6 min read

How to Prepare for an ABC Audit

What an ABC audit checks, the records to keep year-round and how to make audit week dull in the best possible way.

· 6 min read

Controlled Circulation Explained

How controlled circulation works, why qualification and request recency matter, and how to keep a free circulation file valuable to advertisers.

· 6 min read

Building a Renewal Series That Works

A practical guide to planning renewal efforts for paid and controlled titles, from timing and channels to copy and measurement.

· 5 min read

Deferred Revenue for Subscriptions

Why subscription money paid upfront isn't revenue yet, how to release it per issue or over time, and how to keep finance and circulation in step.

· 5 min read

Choosing Publisher Subscription Software

A practical checklist for publishers choosing subscription software, from writing requirements to the awkward questions worth asking suppliers.

· 6 min read

Gone-Aways and Why They Cost You

Why returned copies cost more than the stamp, and a simple routine for handling gone-aways in print and digital.

· 5 min read

Media Pack Figures Advertisers Trust

Why advertisers discount vague media pack numbers, and how to present circulation, digital and audience figures that stand up to scrutiny.

· 3 min read

End-to-End Subscription Workflows

Joined-up subscription workflows leak less revenue and give cleaner data than a patchwork of forms, plug-ins and spreadsheets.

· 5 min read

What Is Avio? Publisher Subscriptions

What Avio does, who it's for, where it came from and how it differs from Adeptis, our platform for smaller publishers.

· 4 min read

Moving to Avio: A Step-by-Step Guide

The practical steps of moving a publisher's subscription data and processes onto Avio, and what to check at each stage.

· 4 min read

B2B Subscription Processing: 5 Trends

An operations-focused look at corporate orders, print and digital fulfilment, invoicing and renewals, and the five forces changing them.

Talk to people who know publishing

Tell us what you're trying to fix. You'll speak to someone who has run circulation and subscriptions for a living, not a sales script.